SUMMARY
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Microsoft Rewards agreed and imposed the suspension.
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Accounts misclassified due to suspension have points returned after repair.
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Some users still had problems, need to reset the device to make the account valid.
Microsoft Rewards has made an official statement about the recent suspension of accounts that users said they received. This issue angered many Microsoft Rewards users, as they did nothing wrong to cause the suspension.
Earlier, thousands of users started reporting that their Microsoft Rewards accounts were hacked and suspended. The suspension states that the users are guilty of one of several things, including having more than one account, providing false information, using the rewards program in an area where it does not exist, or using bots or VPN to get more points than you should. However, those who reported these suspensions said they did none of these things.
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Now, Microsoft Rewards has officially responded to the concerns, admitting that an unnamed issue caused the accidental suspension. There is no explanation for what went wrong, although some users thought that the company might be working on a new way to identify fraudsters, and its launch did not go as planned. In any case, Microsoft was happy to solve the problem quickly, and has already released a fix that should restore the suspension of all accounts that were not checked. Many users have reported that their accounts are now back to normal, with their scores for Xbox Game Pass quests and other online activities restored to their original state.
Microsoft noted that all affected accounts will be restored “over the next several hours,” and as such, not all users have seen their accounts work. As the hours passed, more and more users restored their accounts. However, some have reported that they not only have to log in and out of the program but also completely reset their computer or phone to get the correct account to appear again. Those still having trouble with the rewards program should try doing the same. If that doesn't work, it's a good idea to contact support for further assistance.
Microsoft Rewards has given users a lot of headaches in the past, but this is often due to changes in the way rewards are received, or money given to users after completing certain tasks. While it can be a hassle to deal with issues like this wave of suspensions or rewards changes, at the end of the day, Microsoft Rewards still allows users to earn gift cards and even get a free Xbox Game Pass subscription. don't. With any luck, Microsoft can figure out what went wrong with this release and make sure it doesn't happen again.
