Emirates is best airline in the world for this

Emirates has the best premium economy cabin in the world.

The Dubai-based airline took first place in both the Best Premium Economy and Best Inflight Entertainment categories at Airlineratings.com’s annual Airline Excellence Awards 2024.

It also reached fifth place among the top 25 best airlines. Qatar Airways secured first place.

The jury, consisting of five editors, considers a range of criteria including safety and product rating, fleet age, profitability, serious incidents, passenger ratings from multiple sources, innovation and future fleet orders.

The judges have more than 100 years of industry experience.

“Our editors unanimously praised Emirates’ ICE system as an improvement,” said Geoffrey Thomas, editor-in-chief of Airlineratings.com.

“This early investment in the inflight entertainment system has paid off for Emirates and just when you think it can’t get any better, Emirates raises the bar even higher.”

Emirates has won the “Best IFE” award for its 6,500-channel ICE system for the ninth time.

In addition, it was one of the first airlines to introduce seatback videos for economy passengers in the early 1990s.

The world’s largest international airline also received praise and recognition for its premium economy cabin introduced in 2021.

An Emirates spokesperson told news.com.au that the cabin has been a huge success since it was first introduced in Australia in 2022.

“Customer response has been consistently positive and demand has exceeded our expectations,” the spokesman said.

“Over 90,000 passengers have flown in Premium Economy and it is very popular with solo travellers (40.9 percent), couples (38.4 percent) and families (15.5 percent).”

She said the new cabin in Australia had exceeded expectations, achieving an average occupancy rate of over 80 percent since its launch.

Emirates’ Premium Economy class costs about twice as much as standard Economy class and when asked why Australians are willing to spend the extra dollars, the spokeswoman replied that it is due to several “outstanding features”.

“The spacious, luxurious cream leather seats with six-way adjustable headrests, a footrest and a generous reclining position, as well as the gourmet dining experience, which includes a welcome drink served in fine glasses,” she said.

“Other premium features include the cabin being located at the front of the aircraft and three private toilets for Premium Economy passengers.”

She said prices varied depending on factors such as destination, departure date and demand, but cost about double what one would pay for an economy class seat.

Increase in Premium Economy bookings

James Kavanagh, managing director of Flight Centre Travel Group Australia, said he had noticed an increase in premium economy bookings across all airlines for a wide range of destinations compared to last year.

He said this is because travelers want more comfort, convenience and a little luxury from the start of their journey.

“The growing popularity of front-of-the-line seats among leisure travellers shows that people no longer see travel as a non-essential investment and are willing to spend a little more on it and save on other budget items due to the cost of living,” he told news.com.au.

“Data from our boutique luxury brand Travel Associates shows that long-haul destinations saw the biggest increase in premium economy bookings, with a 40 percent increase in Japan, a 15 percent increase in the US, a seven percent increase in the UK and a six percent increase in Spain.”

He added that there had been a significant increase in bookings for Premium Economy class since Emirates announced in February that the aircraft would also be available on the Melbourne-Dubai route.

“In Australia, Emirates already offers Premium Economy on flights from Melbourne and Sydney and bookings on these routes are steadily increasing,” he added.

“We would be delighted if Emirates expanded its Premium Economy offering to other Australian destinations. We see great opportunities here, particularly from Brisbane and Perth, as Business Class is already selling very well from these ports.”

So far, 22 of 67 A380s have been retrofitted as part of the Emirates conversion program.

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